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    How-To: View Event Log

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    How to view Event Log by product

    1. Open Outlook
    2. Click the Better Faster product ribbon bar
    3. Click Help
    4. Click About
    5. Click View Event Log link
    6. Better Faster events are displayed as lower-case "outlook".
    7. Select the event and click Details tab to view description.

    Event ID and Error Codes

    Event ID Description
    1003 This product has been re-activated, but the number of license activations has been exceeded. All previous activations will need to be reactivated.
    1002 License has been deactivated. To re-activate it, please click Activate product in Help.
    1001 License code must be validated by expiration date. Please check your internet connection.
    0 The Operation Was Successful.
    1 No Connection To Server. No Internet, Or A Personal Firewall, Or A Router, Or A Proxy Server May Cause This.
    2 Unable to verify license. Check your internet  connection and retry.
    3 License on hold until retry date. Please retry at that time, or visit BetterFaster.Support for help.
    4 The License Was Not Created On The User’S Computer
    5 Blank  Product Key
    6 Blank  Activation Code  sent to server.
    7 Invalid license activation code and password combination. Visit BetterFaster.Solutions/license-manager/ if you have forgotten your password.
    8 Activation Code Has Not Been Used Yet
    9 Activation Code Has Already Been  Activated
    10 Invalid license activation code. Please verify your activation code and try again. Visit BetterFaster.Support if this problem persists.
    11 No Email  Address Was Provided At Activation. Password Not Sent
    12 Blank Build No
    13 Your trial period has expired. Visit BetterFaster.Solutions to buy now.
    14 No Evaluation Codes Are Available For This Product
    15 Unable to verify license. Check your internet connection and retry. Visit BetterFaster.Support if this problem persists.
    16 Your license has expired. Visit Shop.BetterFaster.Solutions to buy now.
    17 The User Has Attempted To Re-Use A Password During A Re-Activation. The User Did Supply The Correct Activation Code And Current Password From The Previously Used Computer.
    18 Unable to verify your license. Please contact BetterFaster.Support for assistance.
    19 Multi-User Activation Code Has Not Been Used Yet; This Is The Activation Of The 1St Seat For This Code
    20 Multi-User Activation Code Has Been Activated Previously; This Is An Additional “Seat” Activation
    21 The seat limit for this license has been exceeded. To use this license for this device, choose from the following options: 1. Deactivate license on another device. 2. Deactivate devices at betterfaster.solutions/license-manager. 3. Visit BetterFaster.Solutions to buy more seats. 4. Or contact advisor at Shop.BetterFaster.Solutions/support
    98 User Selected The “Cancel” Button In The Dialog Box
    99 Operation Failed With The License Server

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